Company: LSB LEVEL SDN. BHD.
Email: support@lsblevelpoint.com
Contact: 017-5897503
1) Digital Game Top-Ups
All game credits and top-up products are digital products and cannot be returned once successfully delivered or credited.
2) Refund Eligibility
A refund may be considered if an order cannot be fulfilled or if an incorrect top-up is delivered due to an error on our part.
3) Incorrect Account Details
Customers are responsible for checking their game ID, user ID, server, and selected package before confirming an order. Successfully delivered top-ups based on incorrect customer information are generally non-refundable.
4) Order Problems
If you experience an issue with your order, please contact us with your order number and relevant details for verification.
5) Refund Processing
Approved refunds will be processed through an available refund method. Processing time may vary depending on the payment provider.